ClassPad Privacy Notice

Last Updated: December 14th, 2023

Casio Computer Co. Ltd., a Japanese company whose registered office is located at 6-2, Hon-machi 1-chome, Shibuya-ku, Tokyo 151-8543, Japan (hereinafter “Casio”, “we”, “us” or “our”) takes the protection of your personal data seriously.

This Privacy Notice (“Notice”) describes how Casio processes and protects the individually identifiable information (“Personal Data”) collected through our website at ClassPad.net or when United States residents use our online educational services, ClassPad.net and its related mobile application (collectively, the “Services”).

Please note that California residents have additional rights based on California law. For more information on those rights, please review the California Residents’ Rights section at the end of this Notice.

Information Casio Collects
1. Required Information. To create an account to use the Services, you will sign up for a CASIO ID, which will require you to: provide your name, country, date of birth, and email address; or register using a social media account.
2. Additional Information you Provide. You may provide additional Personal Data if you contact Casio for support or for some other reason. Casio will collect any additional Personal Data you provide.
3. Automatic Collection of Information. The Services use certain technologies – cookies, web beacons, clear GIFs, tracking pixels, and similar technologies (collectively, “tracking technologies”) – to collect information when you interact with our website. These types of technologies are used to remember user preferences, track your progress, maintain the security of our website and your account, and measure website analytics. The Services do not track your behavior on other websites and does not place any third-party tracking technologies on your device when you use the Services.
4. We acknowledge that all Personal Data (personally identifiable information about you), including students, teachers, administrators, and parents, is your property.
Use of Personal Data
1. Casio may use Personal Data collected in connection with the Services for the following purposes:
  - Provide the Services. Casio uses your Personal Data to provide the Services to you, including to: operate the ClassPad.net website and application; personalize your experience while using the Services; communicate with you regarding your account and any inquiries you make; and provide customer service.
  - Prevent and Detect Fraud or Other Security Incidents. Casio uses Personal Data to prevent detect, investigate, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including activity that may harm other users of the Services, Casio, its employees or other persons.
  - Comply with Legal Obligations. Casio may use Personal Data to the extent needed to comply with its legal or regulatory obligations, to exercise its legal rights, and to defend against a legal claim.
2. Casio may use deidentified Personal Data to: improve the Services or other Casio educational services; or demonstrate the effectiveness of the Services.
3. Casio does not use Personal Data collected in connection with the Services for any targeted advertising purposes or allow any targeted advertising on the Services. Casio does not create a profile of any student except to the extent such a profile is in furtherance of providing the Services.
Disclosure of Personal Data
1. Casio does not sell Personal Data collected in connection with the Services.
2. Casio may disclose Personal Data collected in connection with the Services in the following circumstances:
  - In furtherance of the educational purposes of the Services if the recipient of the information does not further disclose the information; these disclosures include disclosures to Casio’s service providers in connection with providing the Services (in which case, the service provider will be contractually prohibited from using the Personal Data for any purpose other than providing the contracted service, prohibited from disclosing the Personal Data to any third parties, and required to implement and maintain reasonable security measures to protect the Personal Data).
  - To a state or local educational agency as permitted by applicable state or federal law.
  - To ensure legal and regulatory compliance or take precautions against liability.
  - To respond to the judicial process.
  - To protect the safety or integrity of the Services and other users of the Services.
  - For a school, educational, or employment purpose requested by a student or a student’s parent, provided that the information is not used or further disclosed for any other purpose.
Your Choices with Respect to Your Personal Data
1. Correct Inaccurate Personal Data. You may correct information associated with your CASIO ID account by logging into your account and updating that information. If you believe the Services have any inaccurate Personal Data, please contact us using one of the ways described below in Section 9 (How to Contact Us).
2. Delete Personal Data. Upon your request, we will delete your Personal Data unless we are permitted or required by applicable law to retain it. If your Personal Data was collected or received by us in connection with a contract with a school or educational agency, we will delete your Personal Data upon the request of the school or agency.
3. Access Personal Data. Casio will provide access to your Personal Data upon receipt of a verified request from you if you are at least 18 years of age or from your parent or legal guardian if you are under 18 years of age.
Children's Privacy
1. The Services are not aimed at or intended for children under age 13 and Casio does not knowingly collect or receive Personal Data from children under the age of 13. If we learn that we have inadvertently collected Personal Data relating to a child under the age of 13, we will delete that information from our records. If you believe we might have any information from or about a child under age 13, please let us know using one of the ways described below in Section 9 (How to Contact Us) .
Security of Personal Data
1. Casio has implemented and will maintain reasonable security measures, including administrative, physical and technical safeguards, designed to protect Personal Data from unauthorized access, destruction, use, modification, or disclosure.
Applicable Law
1. Although Casio is headquartered in Japan, United States laws apply to Casio’s collection, use and disclosure of your Personal Data. Depending on the specific situation, federal law and/or the law of the state in which you reside will govern.
Updates to this Privacy Notice
1. Casio may update this Privacy Notice from time to time. Please review the Privacy Notice periodically to make sure you are aware of Casio’s current practices in connection with the Services.
How to Contact Us
1. You may contact us concerning privacy inquiries using one of the following contact methods:
  - Website Form: https://secure.casio.jp/support/contact/privacy/en/form2.php
  - Email: dataprotection@casio.co.jp
California Residents' Rights
1. The California Consumer Privacy Act (CCPA), California’s “Shine the Light” law, and the California Online Privacy Protection Act provide individuals who are California residents with specific rights regarding their Personal Data. If you are a California resident, this section provides you with additional information, describes your rights and explains how to exercise those rights.
2. Categories of Personal Data:
  1. Identifiers such as name, email address, Internet Protocol (IP) address, and online identifier for the purpose of creating an account, providing the services, and providing support and security of the Services.
  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) such as name and email address (some personal information included in this category may overlap with other categories) for the purpose of creating an account, providing the Services, providing support and security of the Services, and confirming the parental consent.
  3. Characteristics of protected classifications such as age (birth date) for the purpose of confirming minimum age.
  4. Commercial information such as records of products or services purchased, products obtained or considered, or other consuming histories for the purpose of providing the Services.
  5. Biometric information is not collected.
  6. Internet or other similar network activity such as information on a consumer's interaction with the Service's website or application for the purpose of providing and personalizing the Services and improving the Services (deidentified data only).
  7. Geolocation data is not collected.
  8. Sensory data such as audio, electronic, visual, or similar information for the purpose of providing the Services.
  9. Professional or employment-related information is not collected.
  10. Non-public education information (per the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g and 34 C.F.R. Part 99) is not collected.
  11. Inferences drawn from other personal information such as profile data about a user reflecting the user's time and frequency to access the Services, user activities and behaviors only in the Services for the purpose of providing the Services, providing support and security of the Services, and providing tailored contents and services to meet user's needs and preferences.
  12. Sensitive Personal Data. Some types of Personal Data are subject to a heightened level of protection under data privacy laws. These types of personal information are called “Sensitive Personal Data” and include social security numbers, driver’s license numbers, passport numbers, precise geolocation data, racial or ethnic origin information, and genetic data. Casio does not collect, receive or process Sensitive Personal Data in connection with the Services.
3. Disclosure of Personal Data
  1. Casio does not disclose Personal Data collected in connection with the Services to any third parties for a business purpose.
  2. Casio may disclose Personal Data to its service providers, which are contractually obligated to only use the Personal Data for the purpose of providing the Services.
4. Retention of Personal Data
  1. Personal Data is stored by Casio or its service providers only for as long as necessary to provide the Services to you (or where applicable your school or educational agency), in accordance with applicable data protection laws or, if applicable, our contractual obligations. When we no longer need to process your Personal Data for purposes of providing the Services or to comply with our legal or regulatory obligations, the Personal Data will be deleted or will be deidentified and anonymized so that it no longer can be associated with you.
5. Your Rights
  1. Right to Correct Personal Data. You may correct information associated with your CASIO ID account by logging into your account and updating that information. If you believe the Services have any inaccurate Personal Data, please contact us using one of the ways described below in Section 10.e. (Submission of Requests).
  2. Right to Know. Subject to certain limits, you may ask us to provide the following information:
    1. The categories of personal information we collected about you;
    2. The categories of sources from which the personal information was collected;
    3. The business or commercial purpose for collecting the personal information;
    4. The categories of third parties to which personal information was disclosed for a business purpose;
    5. The specific pieces of personal information we collected about you;
    6. Whether your personal information was sold or shared (“shared” in this context means sharing for the specific purpose of cross-context behavioral advertising) – Casio does not sell or share Personal Data collected in connection with the Services.
  3. Right to Delete. You have the right to ask us to delete any Personal Data that we have collected about you, subject to certain limitations as set forth under CCPA. We may deny your deletion request if the information is necessary for us or our service providers to, among other things, provide a service you requested, take actions reasonably anticipated in the context of our business relationship with you, perform a contract we have with you, detect and protect against security incidents or illegal activity, comply with a legal obligation, or exercise a right provided for by law.
  4. Right to Nondiscrimination. We will not discriminate against you for exercising your privacy rights under California law. The CCPA permits us to offer you certain financial incentives that can result in different prices, rates, or quality levels, which are related to your Personal Data’s value; however, we do not offer financial incentives in connection with the Personal Data collected in connection with the Services.
  5. Right to Opt Out of Sale or Sharing. Casio does not sell or share Personal Data collected in connection with the Services.
6. Submissions of Requests
  1. If you are a California resident, you may submit a request, to correct, to access, to delete, or to opt out in any of the following ways:
    - Submit a request using this form: https://secure.casio.jp/support/contact/privacy/en/form2.php
    - Call us at 1-800-706-2534
7. Responses to Requests
  1. We will confirm receipt of your request within 10 business days of receipt and generally will respond to your request within 45 days of receipt. If we need more time to respond, we will inform you of the reason and we may take up to an additional 45 days to respond.
  2. You will not have to pay a fee to access your Personal Data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is repetitive or excessive; alternatively, we may refuse to comply with your request in these circumstances.